For information on this Policy or to request Subject Access please contact the Data Compliance Officer (DCO), details below.
DCO: Adrian Rothera
Tel: 01737 222651
Pilgrim Brewery (the Company) holds personal data about our clients and their customers for order processing only.
Business purposes for which personal data may be used by us include the following:
Information relating to clients, their clients and suppliers.
Personal data we gather may include individuals’ contact details.
Sensitive personal data
Personal data about an individual’s racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or non-membership), physical or mental health or condition, criminal offences, or related proceedings is not requested, sought or held by the Company.
The Company is not required to appoint a Data Protection Officer. The responsibility for this policy rests with the Company and is maintained and administered by the Data Control Officer (DCO).
We must process personal data fairly and lawfully in accordance with individuals’ rights. This generally means that we should not process personal data unless the individual whose details we are processing has consented to us doing so.
The processing of all data must be:
We will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.
Individuals may ask that we correct inaccurate personal data relating to them. If you believe that information is inaccurate you should record the fact that the accuracy of the information is disputed and inform the DCO.
You must take reasonable steps to ensure that personal data we hold about you is accurate and updated as required. For example, if your personal circumstances change, please inform the DCO so that the data can be updated in the records.
We must keep personal data secure against loss or misuse.
We must not retain an individual’s data for longer than is necessary. What is necessary will depend on the circumstances of each case, taking into account the reasons that the personal data was obtained, but should be determined in a manner consistent with our data retention guidelines.
Please note that under the Data Protection Act 1998, individuals are entitled, subject to certain exceptions, to request access to information held about them. This requirement is included in the GDPR 2018 and is expected to be included in the DPA 2018 Act.
Subject access requests from people should be referred immediately to the DCO. Please contact the DCO if you would like to correct or request information that we hold about you. There are also restrictions on the information to which you are entitled under applicable law.
We will abide by any request from an individual not to use their personal data for direct marketing purposes and notify the DCO about any such request. We will not send direct marketing material to someone electronically (e.g. via email) unless we have an existing business relationship with them in relation to the services being marketed.
Where not specified previously in this policy, the following provisions will be in effect on or before 25 May 2018.
Being transparent and providing accessible information to individuals about how we will use their personal data is important to the Company. The following are details on how we collect data and what we will do with it:
We are collecting data via the contact form (name, email address and telephone number), the customer account area and new delivery address form within the checkout stage when ordering products. Our policy is to collect only business-related data.
In relation to the contact form the data is only being transferred to a designated email address, it isn’t being stored on the website. For the customer account section the data is being used to facilitate information, such as orders placed, to that person or to identify them.
The Data Collection Officer, the website administrators and officers of the Company.
All data is obtained by being submitted through a form by the client or input by our DCO (or representative) via the website's admin panel. No data will be obtained without notification that it is being stored or without permission to do so.
In relation to the contact form the data is being stored in the designated email’s mailbox. For the customer account section the data is being stored in the website database.
The DCO and his/her representatives are the sole administrators.
We will ensure any use of personal data is justified using at least one of the conditions for processing and this will be specifically documented. All officers who are responsible for processing personal data will be aware of the conditions for processing. The conditions for processing will be available to data subjects in the form of a privacy notice.
We will process personal data in compliance with all five data protection principles.
The data that we collect is subject to active consent by the data subject. This consent can be revoked at any time.
Upon request, a data subject should have the right to receive a copy of their data in a structured format. These requests should be processed within one month, provided there is no undue burden and it does not compromise the privacy of other individuals. A data subject may also request that their data is transferred directly to another system. This must be done for free.
A data subject may request that any information held on them is deleted or removed, and any third parties who process or use that data must also comply with the request. An erasure request can only be refused if an exemption applies.
When relevant, and when it does not have a negative impact on the data subject, privacy settings will be set to the most private by default.
All officers have an obligation to report actual or potential data protection compliance failures.
This allows us to:
The DCO has overall responsibility for this policy. He/She will monitor it regularly to make sure it is being adhered to.